ToolSmith proposes a plan before it builds anything, so the plan is where you catch mistakes. The fifth video in the Build EmployeeWorks plugins with ToolSmith series describes the booking cancellation task to ToolSmith, then reviews the plan it proposes, including how the plugin authenticates to PurpleSuite and whose bookings it finds.

You don't want to test a booking cancellation plugin against someone's real trip. The fourth video in the Build EmployeeWorks plugins with ToolSmith series introduces PurpleSuite, an enterprise app simulator, and shows how to create an instance, find the bookings and API operations in Purple Expense, and collect the credentials ToolSmith will need.

Before ToolSmith builds a plugin for you, it helps to know how plugins are put together so you can review its plan. The third video in the Build EmployeeWorks plugins with ToolSmith series walks through a plugin's assets in Tool Studio (connector, HTTP actions, conversational process and the plugin itself), then follows an employee's request through all of them.

EmployeeWorks assistants can use Enterprise Search, MCP servers and plugins as tools. The second video in the Build EmployeeWorks plugins with ToolSmith series explains how tools and the agentic loop let a language model act, then when to reach for each option: Enterprise Search for company knowledge, MCP servers for an open standard set of tools, and plugins for tasks that have to run the same way every time.

An AI assistant is only as useful as the tools you give it. The first video in the Build EmployeeWorks plugins with ToolSmith series covers the groundwork: the problem employees face moving between systems to get something done, and how EmployeeWorks gives them one place to search company knowledge and take action across the systems they already use.

Employees shouldn't need to know which system handles their request, jump between portals, or learn how every application works to get something done. This series introduces EmployeeWorks and shows how to plan, build, review, and test well-governed plugins with ToolSmith.