https://chrisreddington.com/series/build-employeeworks-plugins-with-toolsmith/Recent content in Build EmployeeWorks Plugins With ToolSmith on Chris ReddingtonHugoen-GBFri, 23 Oct 2026 00:00:00 +0000https://chrisreddington.com/video/what-is-employeeworks/Fri, 23 Oct 2026 00:00:00 +0000https://chrisreddington.com/video/what-is-employeeworks/<p>This is the first video in the Build EmployeeWorks plugins with ToolSmith series on the ServiceNow Dev Program channel. The video covers the following topics:</p> <ul> <li>What we&rsquo;ll build with ToolSmith: describe a workflow (like cancelling a travel booking), review the plan ToolSmith proposes, and let it build the plugin once you approve it</li> <li>The problem employees face when they have to move between different systems and apps to find information or get something done</li> <li>Searching company knowledge by asking a policy question with Enterprise Search</li> <li>Cancelling a travel booking through a plugin</li> <li>Looking inside the travel plugin to see what it defines behind the conversation</li> <li>Where EmployeeWorks shows up: Slack, Microsoft Teams, and the EmployeeWorks Web App</li> </ul> <p>The full written series is on the <a href="https://www.servicenow.com/community/sn-employeeworks-blog/build-employeeworks-plugins-with-toolsmith/ba-p/3613461">ServiceNow Community</a>.</p>